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Terms & conditions

Terms & conditions

Introduction

Welcome to Roamara LLC, your gateway to unforgettable on-demand experiences crafted by our talented network of Creators. By accessing, registering, or participating in any experience available on our platform, you, as a Participant, agree to be bound by these Terms of Service (ToS), which constitute a legally binding agreement between you and Roamara LLC. These terms outline the rules and guidelines for using our services and platform, ensuring a safe, respectful, and enjoyable environment for all users.

Before you dive into the vast array of experiences our Creators have to offer, we urge you to carefully read these Terms of Service. Your continued use of our platform signifies your acceptance of these terms and any future amendments. Should you disagree with any part of the terms, you must cease using Roamara LLC's services immediately.

Roamara LLC is designed to foster discovery, learning, and entertainment through a wide range of experiences accessible via your mobile device. As a Participant, you play a crucial role in supporting our Creators and maintaining the positive spirit of our community. Whether exploring new skills, embarking on virtual tours, or engaging in interactive tasks, your journey with Roamara LLC promises to be rich with exploration and enjoyment.

We reserve the right to modify or update these Terms of Service at any time without prior notice, to reflect changes in our practices, service offerings, or legal or regulatory requirements. Such modifications will be effective immediately upon posting to our website. By continuing to use the platform after we post any changes, you accept the updated Terms of Service. We encourage you to review this document periodically to stay informed of your rights and obligations.

Thank you for choosing Roamara LLC. We're excited to be part of your adventure and look forward to providing experiences that inspire, challenge, and delight.

Definitions

To ensure a clear understanding of the Terms of Service (ToS), this section defines several key terms used throughout the document. These definitions are crucial for comprehending the rights, obligations, and policies that govern your participation in the Roamara LLC platform.

  • Participant: An individual who registers an account on the Roamara LLC platform to search for, book, and engage in experiences created by Creators. Participants may access both free and paid experiences and have the opportunity to tip Creators.
  • Creator: An individual or entity that creates and offers experiences through the Roamara LLC platform. Creators are responsible for the content of their experiences, including any encounters and rewards within those experiences.
  • Experience: A curated activity or series of activities designed by a Creator that Participants can book and access through the Roamara LLC platform. Experiences can be either virtual or physical and may cover a wide range of topics and activities.
  • Encounter: A component or stop within an Experience, designed by the Creator, that contributes to the overall theme and goal of the Experience. Encounters are the individual tasks, activities, or learning moments that Participants engage with during an Experience.
  • Rewards: Benefits or incentives provided by Creators, which can be attached to specific Encounters or the completion of an Experience. Rewards are designed to enhance the Participant's engagement and enjoyment of the Experience.
  • Booking Fee: The price set by the Creator for a Participant to access an Experience. Booking fees may vary based on the nature, duration, and content of the Experience.
  • Tip: A voluntary payment made by a Participant to a Creator in appreciation for an Experience. Tipping is optional and is in addition to any booking fees.

Understanding these terms is essential for effectively navigating and utilizing the Roamara LLC platform as a Participant. This glossary will help clarify the policies and procedures outlined in the following sections of the Terms of Service.

Account Registration and Use

Joining Roamara LLC as a Participant starts with creating an account, a process that opens the door to a wide range of creative and engaging experiences. To register, you must meet our eligibility criteria, which includes being of legal age in your jurisdiction to form a binding contract. The registration process involves providing accurate and truthful information about yourself, setting up a username and password, and, in some cases, verifying your identity to enhance platform security and trust.

Once your account is established, you are responsible for maintaining its security. This includes safeguarding your password, not sharing your account details with others, and ensuring that any activity under your account is conducted by you or with your permission. Should you suspect any unauthorized use of your account or a breach of security, it is imperative that you notify Roamara LLC immediately. Failure to maintain the security of your account could result in its suspension or the compromise of your personal information and content.

Account use on Roamara LLC is designed to be straightforward and enriching, allowing you to search for, book, and participate in experiences with ease. However, misuse of your account, such as engaging in fraudulent activities, harassing other users, or attempting to circumvent the platform's security mechanisms, can lead to temporary restrictions or permanent closure of your account. Roamara LLC is committed to maintaining a safe and respectful environment for all users, and adherence to these account registration and use guidelines is essential for everyone's enjoyment and security.

Booking Experiences

Discovering and booking experiences on Roamara LLC is at the heart of what makes our platform unique. As a Participant, you have access to a diverse array of experiences created by our talented Creators. Here's what you need to know about finding and booking your next adventure:

To book an experience, start by browsing the marketplace to find something that sparks your interest. Each experience listing includes details about the activity, the Creator, the duration, and the booking fee. When you've made your choice, the booking process is simple: select the experience, choose a suitable time (if applicable), and complete the payment process. Payment can be made using the secure payment options provided on the platform, including credit cards and other payment methods supported by Stripe Connect.

All experiences come with a booking fee set by the Creator. This fee is paid at the time of booking and is required to access the experience. In addition to the booking fee, Participants have the option to leave a tip for the Creator, acknowledging the effort and creativity that went into making the experience memorable. It's important to note that both booking fees and tips are subject to commissions taken by Roamara LLC, as outlined in our financial terms.

Cancellations and refunds are handled according to the policies set by each Creator, with Roamara LLC providing a framework to ensure fairness and transparency. Should you need to cancel a booking, refer to the cancellation policy provided at the time of booking for details on eligibility for refunds. In the event of any disputes related to bookings, refunds, or the quality of an experience, Roamara LLC offers a dispute resolution process to help Participants and Creators reach a satisfactory outcome.

Finally, as part of your journey on Roamara LLC, you may earn rewards through certain experiences. These rewards, offered by Creators, can range from additional content to exclusive offers. Details on how to claim and use these rewards will be provided within the experience itself or communicated by the Creator.

By participating in experiences on Roamara LLC, you not only support our community of Creators but also embark on a journey of discovery and learning. Whether you're exploring new skills, cultures, or ideas, the process of booking experiences is designed to be as seamless and enriching as possible.

Participant Conduct

At Roamara LLC, we pride ourselves on fostering a community built on respect, inclusivity, and positive interactions. As a Participant, your conduct, both in interactions with Creators and fellow Participants, is essential to maintaining this environment. Here's what we expect from you:

Engage with respect and courtesy at all times, whether communicating directly with Creators, interacting with other Participants, or leaving feedback on experiences. We do not tolerate harassment, discrimination, or any form of abuse. This commitment to respect extends to the content you may contribute, such as reviews or comments on experiences. Your feedback is invaluable, but it should always be constructive, honest, and free of offensive language.

When participating in experiences or using the platform, you are also expected to abide by all applicable laws and regulations. This includes respecting copyright laws and not engaging in any activity that could be considered fraudulent, misleading, or harmful to others. Violations of these principles may lead to actions taken against your account, ranging from temporary suspensions to permanent bans, depending on the severity of the misconduct.

In the spirit of community, we also encourage Participants to report any behavior or content that violates our Terms of Service. Roamara LLC is committed to taking prompt action to address any issues to ensure our platform remains a welcoming and safe space for everyone.

Your participation on Roamara LLC is not just about experiencing the creativity and knowledge shared by our Creators; it's also about contributing positively to the community and respecting the diverse voices and perspectives that make our platform unique. Let's work together to keep Roamara LLC a place where everyone feels valued and respected.

Content and Intellectual Property

Roamara LLC is a vibrant marketplace filled with unique and diverse experiences created by our talented Creators. As a Participant, you have the opportunity to engage with content that enlightens, entertains, and inspires. Understanding and respecting the intellectual property rights associated with this content is paramount for all users.

All content provided by Creators, including but not limited to experiences, encounters, and rewards, remains the intellectual property of the respective Creators or their licensors. As a Participant, you are granted a limited, non-exclusive, non-transferable license to access and use the content for your personal, non-commercial purposes only. This means you may not copy, reproduce, distribute, display, perform, or create derivative works from any content accessed through Roamara LLC without explicit permission from the content owner.

Our platform is designed to protect and respect the intellectual property rights of Creators and ensure they receive the recognition and compensation they deserve for their efforts. As such, any infringement of these rights, including unauthorized use, distribution, or copying of content, is strictly prohibited and may result in the suspension or termination of your account, in addition to other legal actions.

We encourage Participants to support Creators by respecting their intellectual property rights and by engaging with their content within the bounds of the licenses granted. By doing so, you contribute to a sustainable ecosystem where creativity flourishes, and Creators are motivated to share more of their work with the Roamara LLC community.

Dispute Resolution

While Roamara LLC strives to ensure a smooth and enjoyable experience for all Participants, we understand that disputes may occasionally arise. Whether it's a disagreement with a Creator over an experience or concerns about the platform itself, our goal is to facilitate a fair and timely resolution.

In the event of a dispute, Participants are encouraged to first attempt to resolve the issue directly with the Creator involved. Many disputes can be resolved through open and respectful communication. If a satisfactory resolution cannot be achieved, Participants may escalate the matter to Roamara LLC for mediation.

To initiate the dispute resolution process with Roamara LLC, Participants should submit a detailed description of the dispute, including any relevant communications with the Creator and evidence supporting their position. Our team will review the submission, investigate the matter, and work with both parties to reach an equitable resolution.

It's important to note that while Roamara LLC is committed to assisting in dispute resolution, we are not always in a position to dictate outcomes in disputes between Participants and Creators. Our role is to mediate and ensure that the process is conducted fairly, respecting the rights and obligations of both parties as outlined in our Terms of Service.

In cases where violations of our Terms of Service are identified, Roamara LLC may take appropriate action, including but not limited to, issuing warnings, suspending accounts, or terminating accounts. We also reserve the right to take necessary actions to protect the interests and safety of our community members.

By participating in Roamara LLC, you agree to engage in the dispute resolution process in good faith and adhere to the final resolutions made by Roamara LLC or through mediation. This process is designed to maintain the integrity and positive community atmosphere of our platform.

Modifications to the Terms of Service

Roamara LLC is a dynamic platform, constantly evolving to improve the experience for all Participants and Creators. As such, it is sometimes necessary to update our Terms of Service (ToS) to reflect changes in our services, legal requirements, or operational practices. This section outlines how and when these modifications may occur and your rights in relation to these changes.

We reserve the right to modify, add, or remove portions of the ToS at any time, at our sole discretion. Such changes may be made without prior notice, although we strive to provide reasonable advance notice whenever possible. Changes to the ToS will be effective immediately upon posting on our platform, unless stated otherwise. The most current version of the ToS can always be reviewed by visiting our website.

As a Participant, your continued use of the platform after any changes to the ToS signifies your acceptance of these modifications. If you disagree with the revised terms, you have the right to terminate your account and discontinue using Roamara LLC's services. It is your responsibility to regularly review the ToS to stay informed of any changes and ensure that you agree with them.

We understand that changes to the ToS may impact how you use Roamara LLC and interact with our content and services. Our goal in updating the ToS is to enhance your experience on the platform, ensure compliance with legal standards, and protect the interests of our entire community. Your feedback is always welcome, as it helps us to continually improve and serve you better.

Termination of Use

Roamara LLC values the participation and contributions of all our users. However, circumstances may arise where it becomes necessary to terminate a Participant's access to our platform. This section outlines the conditions under which termination of use may occur and the process involved.

Participants may choose to terminate their account with Roamara LLC at any time and for any reason by accessing the account settings and following the provided instructions for account closure. Upon termination, your account will be deactivated, and you will no longer have access to content or services that require an account.

Roamara LLC also reserves the right to suspend or terminate a Participant's account without notice, at our sole discretion, if we determine that a Participant has violated our Terms of Service, engaged in illegal or fraudulent activities, or acted in a manner that could harm other users or the integrity of our platform. In such cases, we will make reasonable efforts to notify the Participant of the termination and the reasons behind it, unless doing so would violate the law or compromise an investigation.

Upon termination, all rights granted to the Participant under the Terms of Service will immediately cease, and the Participant must cease all use of the platform. It's important to note that certain provisions of the Terms of Service, such as those relating to intellectual property, indemnification, and limitations of liability, will survive termination of your account and continue to be in effect.

Roamara LLC is committed to maintaining a fair and respectful platform. The termination process is a measure of last resort, intended to protect the safety, security, and rights of all our users. We encourage open communication and encourage Participants to contact us if they have concerns or questions about their account or the termination process.

Disclaimer of Warranties and Limitation of Liability

Roamara LLC strives to provide a high-quality platform for Participants to discover and engage with unique experiences. However, there are certain aspects of our service where we must limit our liability and the warranties we can provide. Understanding these limitations is important for all Participants.

We provide our platform and services on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. While we aim to offer a seamless and uninterrupted service, Roamara LLC does not guarantee that the platform, its servers, or communication sent from the platform are free of viruses or other harmful components.

Relying on any information or content available on Roamara LLC, including but not limited to information related to experiences, encounters, or rewards, is at your own risk. We do not warrant the accuracy, completeness, or usefulness of this information, and you are responsible for verifying any information before relying on it.

In no event will Roamara LLC, its affiliates, employees, agents, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the platform, even if advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, whether based on contract, tort, negligence, strict liability, or otherwise, even if Roamara LLC has been advised of the possibility of such damages.

The total liability of Roamara LLC to you for all claims arising from or related to the Terms of Service or your use of the platform, regardless of the form of action, is limited to the amount you have paid, if any, to Roamara LLC for access to and use of the platform in the twelve months prior to the action giving rise to the liability.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such cases, Roamara LLC's liability will be limited to the fullest extent permitted by applicable law.

General Provisions

This section outlines additional legal and procedural terms that govern your use of the Roamara LLC platform. These provisions are essential for ensuring the smooth operation of our service and clarifying the legal framework within which we operate.

Governing Law and Jurisdiction: The Terms of Service and your use of the Roamara LLC platform shall be governed by and construed in accordance with the laws of the jurisdiction in which Roamara LLC is registered, without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding between you and Roamara LLC will be brought exclusively in the courts of that jurisdiction.

No Waiver: The failure of Roamara LLC to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

Severability: If any part of these Terms of Service is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms of Service will continue in effect.

Entire Agreement: These Terms of Service constitute the entire agreement between you and Roamara LLC regarding your use of the platform, superseding any prior agreements between you and Roamara LLC on this subject. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software.

Understanding and complying with these general provisions is important for maintaining a positive and lawful use of the Roamara LLC platform. By accepting these Terms of Service, you acknowledge that you have read, understood, and agree to be bound by all of these terms and conditions.